Terms of service
Introduction
Welcome to KAVATI. These Terms & Conditions govern your use of the KAVATI website and the purchase of products from our online store. By accessing this website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the website.
Company Information
KAVATI
Registered in London, United Kingdom
Business Type: Limited Company
Business Registration Number: [Business registration number]
Registered Address: [KavatiBusinessAddress]
Customer Support: support@kavati.com
Eligibility
By using this website, you confirm that:
- You are at least 18 years old, or
- You are using the website under the supervision of a parent or legal guardian
You agree to provide accurate, current, and complete information when placing orders or creating an account.
Products & Product Information
KAVATI sells imported jewellery and related accessories. We make every effort to ensure product descriptions, pricing, imagery, and details are accurate and up to date. However:
- Slight colour variations may occur due to lighting, photography, and screen settings
- Product appearance may vary slightly due to finishing and craftsmanship
- Packaging and presentation may change without prior notice
KAVATI reserves the right to modify, discontinue, or update products at any time without liability.
Pricing & Payments
All prices displayed on the website are subject to change without notice. Payments are securely processed through approved third-party payment providers. Accepted payment methods may include:
- Visa
- Mastercard
- Apple Pay
- Google Pay
- Shop Pay
- PayPal
KAVATI reserves the right to refuse or cancel orders in cases involving:
- Suspected fraud
- Unauthorised transactions
- Incorrect pricing
- Technical errors
- Violations of these Terms & Conditions
If payment has already been processed for a cancelled order, an appropriate refund will be issued.
Orders & Acceptance
Once an order is placed, you will receive an order confirmation email. This confirmation does not guarantee acceptance of the order. KAVATI reserves the right to:
- Refuse or cancel orders
- Limit product quantities
- Request additional verification
- Reject suspicious transactions
Orders may be cancelled before dispatch if required for security, inventory, or operational reasons.
Shipping & Delivery
All orders are dispatched from the United Kingdom. Estimated delivery timelines are provided for guidance only and are not guaranteed. KAVATI is not liable for delays caused by:
- Customs clearance procedures
- Courier disruptions
- Weather conditions
- Transportation delays
- Incorrect shipping information
- Force majeure events or circumstances beyond reasonable control
International orders may be subject to customs duties, VAT, import taxes, or local handling charges, which remain the responsibility of the customer. Risk of loss and ownership transfers to the customer upon successful delivery to the shipping address provided during checkout.
Returns, Exchanges & Warranty
Returns, exchanges, and warranty coverage are governed by the KAVATI Shipping, Returns & Warranty Policy. KAVATI reserves the right to reject returns or warranty claims that do not meet eligibility requirements.
Product Care Disclaimer
Jewellery longevity may vary depending on individual usage, care, storage conditions, skin chemistry, and environmental exposure. Customers are responsible for following product care guidance provided by KAVATI. KAVATI is not responsible for damage caused by:
- Water exposure
- Perfumes or chemicals
- Improper storage
- Misuse or negligence
- Third-party modifications or repairs
Accounts
Customers who create an account are responsible for maintaining the confidentiality of their login credentials and account information. KAVATI reserves the right to suspend or terminate accounts suspected of:
- Fraudulent activity
- Abuse of services
- Violations of applicable laws
- Breach of these Terms & Conditions
Reviews, User Content & Submissions
By submitting reviews, testimonials, photographs, or other content to KAVATI, you grant KAVATI a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, display, and distribute such content for marketing, promotional, or commercial purposes. Customers confirm that submitted content:
- Does not violate third-party rights
- Is not unlawful, offensive, misleading, or defamatory
- Does not infringe intellectual property rights
KAVATI reserves the right to remove or refuse content at its discretion.
Intellectual Property
All website content, including but not limited to branding, logos, product imagery, graphics, website design, text, visual assets, and product names, is the intellectual property of KAVATI and may not be copied, reproduced, distributed, modified, or used without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, KAVATI shall not be liable for:
- Indirect or consequential damages
- Loss of profits or revenue
- Business interruption
- Data loss
- Delays outside reasonable control
- Website interruptions or technical issues
Nothing within these Terms & Conditions excludes rights available under applicable consumer protection laws.
Website Usage
You agree not to:
- Use the website for unlawful purposes
- Interfere with website security or operations
- Attempt unauthorised access to systems or accounts
- Upload malicious code, spam, or harmful material
- Use automated tools to scrape or misuse website content
KAVATI reserves the right to restrict access or take legal action where necessary.
Privacy
Use of this website is also governed by the KAVATI Privacy & Cookie Policy. By using the website, you consent to the collection and use of information in accordance with that policy.
Governing Law
These Terms & Conditions are governed by the laws of England & Wales. Any disputes arising in relation to the website, products, or services shall be subject to the exclusive jurisdiction of the courts of England & Wales.
Changes to Terms
KAVATI reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website following updates constitutes acceptance of the revised terms.
Contact Information
For any questions regarding these Terms & Conditions, please contact: support@kavati.com